Yelp is a review platform for local businesses, founded in San Francisco in 2004 and strongest in the United States and Canada. AI assistants cite it when a question concerns a restaurant, a plumber, a dentist or a shop in a North American city. In answers about European businesses, and in French-language prompts in particular, it appears far less often.
Key takeaways
- In French-language answers, Yelp peaked in March 2026 at 0.18 citations per 100 answers, against 0.05 in September 2026.
- Among the 4 review platforms tracked, Yelp ranks 3rd; Trustpilot leads with 2.67 citations per 100 answers, against 0.07 for Yelp.
- Yelp accounts for 0.01% of all source citations counted in the panel (273 of 2'074'219).
- Over the whole period, Yelp ranks 25th of the 37 tracked platforms, between Slack (0.07) and Zoom (0.06).
Summarize this page with ChatGPTClaudePerplexity
What changed in September 2026
- Citation rate 0.05 per 100 answers (▼ 0.02 pt vs August 2026)
- Rank among the 37 platforms 26th (24th in August 2026)
Differences: September 2026 against August 2026, in points of citations per 100 answers.
Citations of Yelp by AI model
ChatGPT almost never cites Yelp (0.01 per 100 answers over 114'466 answers), while Grok cites it 0.43 times per 100 answers.
How to read it: one line per AI model; each point is the number of citations of Yelp per 100 answers of that model in the month. The table gives the totals over the whole period.
| Model | Answers analyzed | Citations of Yelp | per 100 answers |
|---|---|---|---|
| 114'466 | 9 | 0.01 | |
| 114'458 | 57 | 0.05 | |
| 113'962 | 90 | 0.08 | |
| 22'547 | 18 | 0.08 | |
| 22'038 | 96 | 0.43 | |
| All models | 387'471 | 270 | 0.07 |
Per 100 answers: citations of Yelp for every 100 answers of the model, from August 2025 to September 2026.
Yelp month by month
On the months measured in both languages (from July to September 2026), AI cites Yelp 1.6 times more in English (0.11) than in French (0.07).
How to read it: Yelp citations per 100 answers, each month, in French and in English.
| Month | ||||
|---|---|---|---|---|
| Answers | per 100 answers | Answers | per 100 answers | |
| August 2025 | 1'140 | 0.00 | 110* | 0.00 |
| September 2025 | 2'750 | 0.00 | 375* | 0.00 |
| October 2025 | 5'160 | 0.00 | 765* | 0.13 |
| November 2025 | 2'730 | 0.00 | 255* | 0.00 |
| December 2025 | 8'840 | 0.00 | 410* | 0.00 |
| January 2026 | 22'460 | 0.05 | 240* | 0.00 |
| February 2026 | 15'420 | 0.13 | - | - |
| March 2026 | 26'601 | 0.18 | - | - |
| April 2026 | 16'183 | 0.05 | - | - |
| May 2026 | 19'819 | 0.03 | - | - |
| June 2026 | 23'336 | 0.01 | - | - |
| July 2026 | 55'321 | 0.10 | 10'544 | 0.17 |
| August 2026 | 64'104 | 0.06 | 13'369 | 0.12 |
| September 2026 | 78'814 | 0.05 | 16'250 | 0.06 |
Hollow points and asterisk: fewer than 1'000 answers that month in that language, so the rate varies strongly from one month to the next.
What does Yelp contribute to AI answers?
Yelp is a directory of local businesses enriched with consumer reviews, star ratings, photos and practical attributes: opening hours, price level, neighbourhood, reservations, delivery, accessibility. It covers restaurants, but also home services, medical practices, car repair, beauty salons and many other trades.
For an AI model, a Yelp page meets two needs at once. It confirms that a business exists at a given address, and it summarises how customers experienced it. That combination makes it a frequent source for "near me" recommendations in American cities.
Yelp is also known for its automated recommendation software. It separates the reviews displayed in the main feed from those moved to a "not currently recommended" section, and only the first group counts in the star rating. A model reading the page therefore sees a filtered picture.
Which questions make an AI cite Yelp?
Yelp citations come from local intent in an English-speaking, mostly North American context.
- "Best tacos in Austin", "Brunch spots in Brooklyn open on Sunday".
- "Reliable plumber in San Diego", "Emergency locksmith near downtown Chicago".
- "Is [restaurant] good for a date?", "[dentist] reviews".
- "Highly rated hair salon in Toronto for curly hair".
The same request about Lyon, Munich or Milan usually leads elsewhere: TripAdvisor for restaurants, national directories, local press or the websites of the businesses themselves. Yelp pages exist for many European cities, but with fewer reviews, so they carry less weight as evidence.
Industries where AI cites Yelp the most
| Industry | per 100 answers | Against its average |
|---|---|---|
| 0.63 | × 8.7 | |
| 0.46 | × 6.2 |
Industries since July 2026, citations per 100 answers in the industry and ratio to the platform's rate over the same months.
Why some AI models use Yelp more than others
Yelp only becomes a source when a model actually opens one of its pages. An assistant answering from memory may still recommend a famous diner, but without a link, and that kind of mention is not counted here.
Perplexity, and ChatGPT when its search runs, retrieve live pages, so Yelp listings can show up in their sources for US local queries next to city guides and other directories. Grok adds posts from X to its web results and can use a Yelp page to support a local suggestion.
Gemini is grounded in Google Search and can also rely on Google's own place data, which gives it an alternative to third-party review pages. Claude displays fewer sources by default, so Yelp appears in its answers mostly when web search is switched on.
Because each assistant updates its search partners and display rules, the balance between them can move from one month to the next without any change on Yelp's side.
Why Yelp figures are low in this dataset
The prompts tracked here mostly concern French-speaking markets, where Yelp plays a minor role. A low citation rate says more about the geography of the questions than about Yelp's importance in the United States.
For a brand that sells to American customers, the platform deserves more attention than these averages suggest. The monthly table split between French and English answers gives a better sense of its weight in English-language contexts.
How to get cited by AI through Yelp
- Claim your free Yelp for Business page and fill in every attribute: category, service area, hours, price range, accessibility, photos. These structured fields are what AI answers quote for questions like "open on Sunday" or "wheelchair accessible".
- Do not ask customers directly for Yelp reviews: Yelp's guidelines discourage solicitation, and its software may filter reviews that look prompted. Show instead that you are on Yelp (window sticker, badge on your website) and let customers decide.
- Reply to reviews publicly, calmly and with facts. Regular replies show that the business is active and attentive, a point assistants sometimes mention.
- Use exactly the same name, address and phone number on Yelp, on your website and in other directories, so that assistants match the right business.
- If you target US customers, check which prompts about your city and category return your Yelp page, and compare that with how often your own website is cited.
Frequently asked questions
Is Yelp useful for AI visibility outside the United States?
Less than in North America. Yelp pages exist for many European cities, but they hold fewer reviews, so AI assistants find stronger local sources to rely on. A European business can keep a complete Yelp profile at no cost, but platforms with denser local reviews and national directories usually weigh more in AI answers about that market.
Can asking customers for Yelp reviews backfire?
Yes. Yelp's rules discourage businesses from soliciting reviews, and its recommendation software tends to hide reviews it considers unreliable, including many from one-time accounts. Solicited reviews may never reach the main feed, so neither customers nor AI models see them. Making your Yelp presence visible, without asking for anything, is the safer approach.
What are "not currently recommended" reviews on Yelp?
They are reviews that Yelp's automated software has moved out of the main feed because it considers them less reliable, often because they come from new or inactive accounts. They do not count in the star rating. An AI model reading the business page mainly sees the recommended reviews, so the hidden ones have little influence on its summary.
How often do AI assistants cite Yelp?
On average, Yelp gets 0.07 citations per 100 answers from ChatGPT, Claude, Gemini, Grok and Perplexity, across 387'471 answers analyzed from August 2025 to September 2026. That puts Yelp 25th of the 37 platforms tracked by Sorank.
Which AI cites Yelp the most?
Grok, with 0.43 citations per 100 answers. ChatGPT cites Yelp the least: 0.01 per 100 answers.
Method and sources
387'471 answers from ChatGPT, Claude, Gemini, Grok and Perplexity, from August 2025 to September 2026, to the questions Sorank asks every week to follow its clients' visibility (88% of them in French). A citation is a source domain given in an answer; the rate is the number of citations per 100 answers. Data snapshot of 2 October 2026.
Full methodology · Raw data (JSON)
How to cite this page: Sorank Data, “Yelp AI citations by model, September 2026”, data.sorank.com, data snapshot of 2 October 2026.
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